Job Opening

Customer Service Representative - Work From Home - ILOILO

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Experience Level Entry Level
Date Posted 2020-11-20
Job Location Iloilo
Company Information VCC Link, Inc.
Unit 2206 Cityland 10 Tower 2 HV Dela Costa St. Salcedo Village Makati Metro Manila
Makati City
Job Description Job Description: - Assist members regarding their all concerns via telephone and written: 5. Insurance Benefits 6. Provider Contracts 7. Eligibility and Claims 8. Provides External and Internal Customers with Requested Information - Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. - Utilize and be familiar with current system functions, applications, enhancements or upgrades in products and services - Uses computerized systems for tracking, information gathering and troubleshooting. - Secure and maintain the confidentiality of member’s accounts and information
Job Qualifications Position: HEALTHCARE ASSOCIATE
Type of Employment: PERMANENT
Work Location: Megaworld, Iloilo
Schedule: Shifting Schedules (Night and US Shift)
Possible Start Date: December 21, 2020
Salary Package Range: 16,000-18,000

- At least 6 Months VOICE BPO Experience for 2 Years Completed in College
- WITH or WITHOUT BPO Experience for College Graduates
- Handled HEALTHCARE ACCOUNT (Preferred but not Required)
- EXCELLENT ENGLISH Communication Skills
- Wired or DSL Connection
- At least 20 MBPS
- A Laptop or Desktop for the Recruitment Process (If Hired, Equipment will be Delivered)
Number of Job Opening 24
Highest Education Attainment College Graduate

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