Job Opening

Customer Service Representative - ILOILO - Work From Home

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Experience Level Entry Level
Date Posted 2020-11-19
Job Location Iloilo
Company Information VCC Link, Inc.
Unit 2206 Cityland 10 Tower 2 HV Dela Costa St. Salcedo Village Makati Metro Manila
Makati City
Website: https://www.vcclink.com.ph/
Job Description Position: Customer Service Representative/Customer Care Associate (HEALTHCARE ACCOUNT) Type of Employment: PERMANENT Work Set-Up: WORK FROM HOME UNTIL JANUARY 2021 Work Location: Megaworld, Iloilo Schedule: Shifting Schedules (Night and US Shift) Possible Start Date: December 21, 2020 Salary Package Range: 16,000-18,000 Qualifications: - At least 6 Months VOICE BPO Experience for 2 Years Completed in College - WITH or WITHOUT BPO Experience for College Graduates - Handled HEALTHCARE ACCOUNT (Preferred but not Required) - EXCELLENT ENGLISH Communication Skills - Should have STATUTORY REQUIREMENTS ONHAND Technical Qualifications: - Wired or DSL Connection - At least 20 MBPS - A Laptop or Desktop for the Recruitment Process (If Hired, Equipment will be Delivered)
Job Qualifications Job Description:
- Assist members regarding their all concerns via telephone and written:
1. Insurance Benefits
2. Provider Contracts
3. Eligibility and Claims
4. Provides External and Internal Customers with Requested Information
- Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
- Utilize and be familiar with current system functions, applications, enhancements or upgrades in products and services
- Uses computerized systems for tracking, information gathering and troubleshooting.
- Secure and maintain the confidentiality of member’s accounts and information

Go back to list of jobs
Upload your resumé here and let employers find you.