Job Opening

Call Center Supervisor

Job Industry Telecommunications
Job Type Full-Time
Experience Level Mid-Senior Level
Date Posted 2020-10-12
Job Location Mandurriao Iloilo City
Company Information ASURION
Ilo Ilo City
Asurion helps more than 300 million people around the world unlock their technology’s untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 16,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.
Job Description The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team’s point of contact for escalations and is obligated to notify the Operations Manager of all issues arising from both external and internal customers.
Job Qualifications Atleast 2 years graduate
Highest Education Attainment At least Vocational Graduate
Contact Info Princess
Contact Phone : 09178357897 Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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