Job Opening

Urgent Hiring l Customer Relations Officers I 17K Salary

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2019-08-07
Job Location Iloilo
Company Information VCC LINK, INC.
1227
Website: https://www.vcclink.com.ph/
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
Job Description You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Job Qualifications • At least a high school graduate
• No call center experience needed
• With good to excellent English communication skills (verbal and written)
• Typing speed of at least 25 - 30 wpm
• Willing to do shifting schedule
• Willing to start immediately
• Amenable to work in Iloilo

JOB RESPONSIBILITIES

• Answer incoming calls and respond to customer’s emails
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
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